Privacy Policy

General confidentiality clause – Protection of personal data
Sylvantia – Magda Fahsi treats your personal data securely and with discretion and does everything necessary to ensure that your data does not fall into the hands of third parties. We value your trust and process your data in a way that meets the requirements of the European Data Protection Regulation (GDPR). Below you can read more precisely what we have put in place.

Personal data we process
Sylvantia – Magda Fahsi processes your data when you use our services or when you entrust them to us. By using our services, you agree that we use your personal data in accordance with this confidentiality clause.
Here is an overview of the data we might process:

For, among other things, our management:

  • Full name
  • Address
  • Phone number
  • E-mail address


For, among others, our website:

  • IP address
  • Internet browser and device type


Occasionally, if you pay us by bank transfer:

  • Account number (IBAN)

 
Additional and/or Sensitive Personal Data We Process
Sylvantia – Magda Fahsi may process the following additional and/or sensitive personal data in the context of phyto-aromatherapy and gemmotherapy consultations only: questionnaire related to your symptoms.

Why we need your data
Sylvantia – Magda Fahsi processes your data for the following purposes:

  • Manage your registration for one of our activities;
  • Contact you, if necessary, to provide our services.
  • Help you feel better and reduce your symptoms.
  • Sylvantia – Magda Fahsi also processes data if we are required to do so by law.

 
How long we keep your data
Sylvantia – Magda Fahsi will not retain your data longer than strictly necessary to provide the services for which your data was required. Our maximum data retention periods are: five years for necessary data, seven years for the tax department, six months for e-mails and other digital type messages.

Share with third parties
Sylvantia – Magda Fahsi does not sell your data to third parties. We only transmit it if it is necessary to provide the services requested by you or if it is a legal obligation.

Analysis of visits to the website
We are very sensitive to the issue of privacy and the protection of personal data, hence Sylvantia – Magda Fahsi does not use any cookies, whether functional, analytical or tracking. A cookie is a small text file that is saved in the browser of your computer, smartphone or tablet when you visit websites.

Access, modification or deletion of your data
You have the right to access, correct or delete your personal data. You can send a request for access, correction or deletion of your data to magda@sylvantia.com. In order to ensure that this access request is legitimate, we ask that you send it to us with a copy of your identity card. However, in order to protect your data, cross out your identity card number or national register number with black. Sylvantia – Magda Fahsi will respond to your request as soon as possible, and always within four weeks.

Protection systems
Sylvantia – Magda Fahsi takes the protection of your data very seriously and takes appropriate measures, whether technical or organizational, to prevent their misuse, loss, unauthorized access, publication and illegitimate modification. If you have the impression that your data is not adequately protected or that there are signs of abuse, contact the site manager via magda@sylvantia.com. In addition, you have the right to submit a complaint at any time to the Data Protection Authority, Rue de la Presse 35, 1000 Brussels. https://www.dataprotectionauthority.be/

Amendments
We may change this Privacy Notice from time to time by posting the updated version on our website. We recommend that you review this clause regularly to stay informed about how we process your personal data. This version dates from 01/04/2022.

Copyright
Any total or partial reproduction of this site or its content, by any means whatsoever, without the prior and express authorization of Magda Fahsi is prohibited and constitutes an infringement punishable by the legislation on intellectual property.

All photos by Magda Fahsi.